Terms of Service

Effective Date: October 15, 2025

Company Name: Forus
Registered Address: 1 Dubai Silicon Oasis, Dubai, United Arab Emirates
Email: support@foruslife.com
Website: www.foruslife.com

1. Overview

Welcome to Forus! These Terms & Conditions ("Terms") govern your use of our website and services, including purchases, accounts, and access to digital or promotional content (collectively, the "Services").

By visiting or purchasing from us, you agree to these Terms. If you do not agree, please do not use our Services.

These Terms comply with UAE Commercial Law, UAE Consumer Protection Law (Federal Law No. 15 of 2020), the EU/UK Consumer Rights Directive, and U.S. e-commerce and consumer protection standards (including FTC and state privacy laws like CCPA/CPRA).

2. Eligibility

To use our Services, you must:

Be at least 18 years old (or of legal age in your jurisdiction).
Have the legal capacity to enter into a binding contract.
Provide accurate and complete information when registering or purchasing.

3. Products & Availability

We offer nutrition and dietary supplements, wellness products, and related merchandise.

All product descriptions, images, and pricing are subject to change without notice. We reserve the right to discontinue or limit product availability at any time.

Disclaimer: Information provided on our website (including product descriptions, blog content, and nutrition advice) is for educational purposes only and not a substitute for professional medical advice.

Always consult your healthcare provider before starting any supplement regimen.

4. Orders & Payments

By placing an order, you confirm that all provided information is accurate and that you are authorized to use the payment method.
Prices are listed in [AED/USD/other currency] and include applicable VAT or sales tax unless stated otherwise.
We accept major credit/debit cards, digital wallets, and other secure payment methods via PCI-DSS–compliant providers.
Orders are confirmed once payment is successfully processed.
We reserve the right to cancel or refuse any order for reasons such as payment failure, suspected fraud, or regulatory restrictions.

5. Shipping & Delivery

Domestic (UAE): Orders typically delivered within 24 hours.
International: Estimated 3–7 business days, depending on destination and customs.
Tracking information will be provided upon shipment.
Delivery times are estimates and not guaranteed.
Risk of loss passes to you upon confirmed delivery.
Refer to our shipping policy for full details.

6. Returns & Refunds

We offer a 30-day money-back guarantee on eligible items. Returned products must be unopened, unused, and in their original packaging. Refunds will be issued to the original payment method within 5–7 business days after inspection.

Refer to our Return policy for detailed instructions.

7. Subscription Services (if applicable)

If you enroll in a recurring subscription, you authorize us to automatically charge your selected payment method for each renewal term. You may cancel your subscription anytime before the next billing date via your account dashboard or by contacting support@foruslife.com

8. Intellectual Property

All content on this website — including text, graphics, logos, product names, videos, and software — is the property of Forus or its licensors and protected under UAE, U.S., UK, and international intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without written permission.

9. Health Disclaimer

Our supplements are not intended to diagnose, treat, cure, or prevent any disease.

Statements made on this website have not been evaluated by the U.S. FDA, UAE Ministry of Health, or European Food Safety Authority (EFSA). Always read labels carefully and use only as directed.

10. Limitation of Liability

To the fullest extent permitted by law:

Forus, its affiliates, and partners are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
Our total liability for any claim will not exceed the amount you paid for the product in question.
Nothing in these Terms excludes liability for death, personal injury, or fraud where prohibited by law.

11. Privacy & Data Protection

Your privacy is important to us. We process personal information in accordance with:

UAE Federal Decree-Law No. 45 of 2021 (PDPL),
EU/UK GDPR,
U.S. Federal and State Privacy Laws (including CCPA/CPRA), and
Other applicable local regulations.

Refer to our Privacy Policy for more details on how we collect, use, and protect your data.

12. Compliance by Region

UAE

Transactions are subject to UAE Consumer Protection Law and e-commerce regulations.

European Union & United Kingdom

Consumers have a 14-day withdrawal right under EU/UK law for most online purchases.

United States

All transactions comply with FTC guidelines for advertising, health claims, and refund transparency.

13. Dispute Resolution

UAE Customers: Disputes shall be governed by UAE law and subject to the jurisdiction of the Dubai Courts (unless otherwise required).
International Customers: Disputes shall be governed by the laws of [Insert Preferred Jurisdiction — e.g., England & Wales or State of California, USA].
Consumers in the EU/UK may also use the Online Dispute Resolution (ODR) platform at https://ec.europa.eu/odr.

14. Indemnification

You agree to indemnify and hold harmless Forus, its affiliates, and employees from any claims, damages, or liabilities arising from your breach of these Terms or misuse of our Services.

15. Termination

We may suspend or terminate your account if we believe you have violated these Terms or applicable laws.

You may terminate your account at any time by contacting us at support@foruslife.com.

16. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a new effective date.

Continued use of our Services after changes constitutes your acceptance of the revised Terms.

17. Contact Us

Forus
Email: support@foruslife.com
Address: 1 Dubai Silicon Oasis, Dubai, United Arab Emirates

We are always here to help with questions about your order, privacy, or these terms.